Help
Support
Last updated 23 October 2026
This page is the support home for every game and app published by Herd Apps LLC ("Herd Apps", "we", "us") on the App Store, Google Play and the web. If something isn't working, we want to hear about it.
Contact support
Email admin@herdapps.com. To help us fix things quickly, please include:
- the name of the game or app
- your device and operating system version (for example, iPhone 16 on iOS 26, or Pixel 9 on Android 16)
- what happened, and what you expected to happen
- a screenshot or screen recording, if you have one
We aim to reply within two business days.
Purchases and refunds
Purchases made through the App Store or Google Play, including in-app purchases and subscriptions, are processed by Apple or Google. Refunds for those purchases are handled by them under their own policies:
- App Store: request a refund at reportaproblem.apple.com.
- Google Play: request a refund from your order history in Google Play, or see Google Play refund help.
To cancel a subscription, manage it in your Apple ID or Google Play subscription settings. Deleting an app does not cancel a subscription. If you were charged for something that didn't work, email us as well and we'll help where we can.
Delete your account or data
Where a game or app lets you create an account, you can delete it from that app's settings. You can also email admin@herdapps.com with the subject "Delete my data" from the email address linked to your account, and tell us which app it relates to. We will confirm your identity, delete your account and associated personal data, and confirm when it's done, within 30 days. Some records may be kept where the law requires it.
Report a problem or abuse
To report a bug, inappropriate content, cheating or another player, email us with as much detail as you can. Security researchers can find our security contact at /.well-known/security.txt.
Privacy and terms
Each game or app has its own privacy policy and terms, linked from its store listing and in the app. For this website, see our privacy statement and terms of use.
Company
Herd Apps LLC, Miami, Florida, United States. Email admin@herdapps.com.